Help Center

To contact us use the chat function or email us at club@geckojoy.com

We'll get back to you within 2 business days or earlier. We work on Singapore time so please excuse us if we don't respond right away.

You can also visit our contact page for more options.

Your privacy is important to us. We do not sell your personal information or keep your credit card details. We share essential data such as email and shipping address with partners only so far as is necessary to fulfill orders or communicate with you.

Read our privacy policy.

We accept payments securely through PayPal. You can log in to your PayPal account to pay or use your credit card even if you don't have a PayPal account.

Yes! We run some great promotions for new customers, email subscribers and Club Members. 

Read more about Club Promotions.

We don't accept installment payments at this time.